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Letting Agents

Frequently Asked Questions

Letting Agents

Frequently Asked Questions

  • 1. What is the ULHS Property Platform?

    The University of London Housing Services Property Platform allows you to advertise your properties to our registered students and staff from our  federation members and subscribing colleges.


    The platform will allow you to track how your adverts are performing and use a data feed to allow you to automatically send properties from your own systems to be advertised on our platform.

  • 02. Pricing & Payments

    Our Property Platform is a low-cost way for Letting Agents to advertise properties to students from 25 different London-based universities. Letting agents can advertise unlimited listings for 12 months for a fixed fee.



    To review our prices, please visit our pricing page. Payment is processed via invoice.



    To register on the Platform, visit househunt.london.ac.uk



  • 03. Registration Requirements

    We will check that all new agents are members of an approved client money protection and approved redress scheme.


    In addition to this, we currently ask that any letting agents registered with us are a member of one of the below schemes (if not a member of The Property Ombudsman, TPO):


    •  Propertymark (formerly ARLA - Association of Residential Letting Agents)

    • Safeagent (formerly NALS - National Approved Letting Scheme)

    • RICS (Royal Institute of Chartered Surveyors)

    These schemes have been judged to have satisfactory complaints and redress procedures for our students, as well as robust written codes of practice, the requirement for members to hold professional indemnity insurance and demonstrate appropriate client money accounting procedures.


    Letting Agents must also agree to abide by our Code of Good Practice. The Code can be accessed here.

  • 04. Can I set up an datafeed?

    Yes, we have a datafeed option that allows you to automatically upload properties on to the platform. 


    Any data feed software that uses the Rightmove Automated Datafeed Specification Version 3 can be used to upload

    and update properties.


    For a copy of our guide on setting this up, please contact us.

  • 05. Advertising Opportunities

    We offer additional advertising opportunities on our website and in emails to students. There are also opportunities to sponsor some of our events, such as the Landlord Forum, Flatmate Finder Event and Housing Fair. 


    See our Other Advertising Opportunities page or contact us for more information.

  • 06. How Are Students And Staff verified on the platform?

    We ensure a student has a registered university email address, or has valid student ID / an offer letter, to verify their status as a student at one of our registered federation members or subscribing colleges. You can find the full list of those here.


    For university staff members, we collect photo ID and staff ID or a letter offering employment.


    Please note, our ID checks are purely to check for student or staff status and do not include a full reference nor do they cover a landlord’s legal obligation to carry out ‘Right to Rent’ checks on tenants. You may wish to consider additional reference checks if you feel they are necessary.

  • 07. Can non-students use the platform to find properties?

    The property platform is only available to students and staff of our  federation members and subscribing colleges.

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