Terms & Conditions

ULHS Property Database Guidance and Terms of Use

Database Guidance

1. Property adverts

The online property database is compiled from information supplied to the ULHS by private landlords, letting agents and independent hall providers. The property details provided are published in good faith and we believe them to be a true reflection of the properties listed but they have not been independently verified or inspected by the ULHS.

If you find any details to be inaccurate or you wish to make a complaint about a landlord or agent advertising on the database, please contact the ULHS so we can investigate. Landlords and letting agents advertising on the database must agree to abide by the terms of our Code of Good Practice. For more information on what the ULHS requires of registered landlords and letting agents please see the Our Landlords and Letting Agents section on our website.

2. Safety

The properties on the database are not inspected by the ULHS. Please ensure that you check that properties meet all safety requirements, seeking advice and information as to those standards from the ULHS, local authority or other appropriate organisation where necessary.

3. Money

Please note carefully that you should not send money to landlords, letting agents or others before viewing properties listed on this database. The ULHS recommends that before making a payment, you should obtain a copy of the draft tenancy/licence agreement and have it checked by a housing advisor. See the Get Advice section on our website for more information.

4. Liability

The University of London and the ULHS shall not be held liable for any loss or damage (however caused) suffered by you while looking for, or living in, private sector accommodation sourced via this database.

Terms and Conditions of Use

1. Eligibility for access to the database

Access to this property database is only for students (currently registered or prospective with an offer to study) and central University of London staff (currently employed or with an offer of employment) of ULHS contributing colleges. A full list of our contributing colleges is found here. The service is not available to former students. By agreeing to these terms and conditions, you are confirming you are eligible to use the service. The ULHS shall suspend any accounts found to be held by someone ineligible to use the service.

2. Use of landlord and property data within the database

The information contained in the database is confidential and only for the benefit of the students and staff to whom access is granted for the sole purpose of finding accommodation. The advertisers of available properties (‘registered landlords and agents’) have paid a registration fee to the University to be included on the database and The ULHS owns the Copyright in the property database.

The use or reproduction of the database, or any part of it for business purposes, is a breach of our copyright and is not permitted. Users found to be using information in any way other than to search for accommodation shall have their accounts suspended. The ULHS reserves the right to refer any misuse of data within their database to their solicitors and take legal action against perpetrators.

3. What we do with your personal data

The University of London is a registered Data Controller and subject to the Data Protection Act 1998.  The University collects personal data in the course of registering students, employing staff or providing services to customers. The University’s Data Protection Policy can be found at the following link: http://www.london.ac.uk/238.html

By submitting your details to Housing Services you are consenting for the University to:

•          process your personal data in order to provide you with access to the ULHS database 

•          be added to our mailing list in order to receive email alerts about available properties and other services provided by the University

The personal information you provide in signing up to the ULHS database will only be used by the University of London and its service providers.  It will not be passed on to anyone else without your consent, unless such disclosure is permitted by law. You are able to unsubscribe from the University’s e-mail alerts at any time by contacting the ULHS directly or by clicking the “unsubscribe” button within any of the e-mails you receive from us.

If you have any concerns or objections regarding the use of your personal data for these purposes by the University of London, please contact the Legal Services team at the University of London, Senate House, Malet Street, London WC1E 7HU  email: records.management@london.ac.uk